How Long Will It Take for My Candles to Be Made Once I’ve Placed an Order?
Once your order is received, we will send you three possible scent combinations for your approval via email within two (2) business days. Once we have received your approval, we typically ask you to allow 7-10 business days for us to create your order. This gives us time to source your oils (if needed), hand-pour the candle, and let it cure in our studio before packing and sending it to you!
 

What are the Prices and Sizes of the Candle Vessels?

We offer two different vessels to choose from, and each come in a wide variety of colors. 
CLEO STYLE - $50.00 each (includes taxes and free shipping)​

• Outer Diameter: 3.62 in; 9.2 cm

• Height: 5.70 in; 14.5 cm

• Brimful Volume: 13.52 fl oz.; 400 ml

• Bottom Thickness: 0.47 in; 1.2 cm

• Wall Thickness: 0.21 in; 0.55 cm

SIONA STYLE - $58.00 each (includes taxes and free shipping)

• Outer/Widest Diameter: 3.93 in; 10 cm

• Height: 5.11 in; 13 cm

• Brimful Volume: 18.59 fl oz.; 550 ml

• Bottom Thickness: 0.39 in; 1 cm

• Wall Thickness: 0.23 in; 0.6 cm

Can You Create a Scented Soy Candle From Something I Already Own?
We sure can! We’ve created scented soy candles inspired by perfumes and even old, discontinued scents. If you have a physical item you’d like us to work with, you can email us for the best address to send it to. Once we create your candle, we can ship your item back with it or dispose of it at your request.

What if I Don’t Like the Scent?
Oh no! Understandably, scent is very subjective, and we realize it may not be exactly what you had in mind. We try our best to interpret answers and make it as close as possible to what you’ve described in the quiz. This is why we do ask you to be as detailed as you can so we can have lots to work with, and email you our proposed scent combinations for approval prior to production. Unfortunately, we cannot refund or exchange candles.

If I Want to Order the Same Custom Candle Again, Can I?
Of course! We mark down all your scent details, so if you’d like to recreate the same one (like a very special lavender scented candle, for example), just let us know which custom candle you’d like to re-order (an order confirmation or the name you ordered from), and we can get straight to it.

What Kinds of Scents Can I Choose to Make My Custom Candle?

You can choose whichever scent base you’d like included in your candle. Simply tell us the base (woody, floral, citrus, etc.), or leave it up to us if you’d like a surprise! If you prefer having a little more control, we completely understand. When you’re going through the custom candle experience, simply let us know if you’d like specific notes or scents added to your candle (or if you’d like to avoid certain notes). For example, if you’re buying a candle for your best friend and they’re a coffee addict, you may want to stress their love for coffee-scented candles when you’re creating theirs. Simply let us know, and we’ll work with you to make it perfect!